Discusses the growth in nonbibliographic online databases and machine-readable data files (MRDF) that are accessed offline, and considers how libraries need to respond to the changing needs and expectations of researchers. Textual and numeric databases are described, and three possible levels of library service are outlined. (13 references) (LRW)

Reviews the literature on online bibliographic databases for secondary sources in history. The effect of online databases on the reference process is discussed, and the principal databases in the field are introduced. Areas for future research are suggested, and 23 references are listed. (Author/MES)

Describes a study that examined patron response to and success in using bibliographic databases on CD-ROM. Perceived needs for training and satisfaction with the system were measured by asking patrons about ease of use, search success, their need for assistance, and preferences for CD-ROM or print research tools. The questionnaire used is…

Describes 3.5 years' experience using BRS/After Dark and Dialog's Knowledge Index as the main systems of choice in the mediated search service of a department library on a large academic campus. Factors discussed include average use, costs, databases offered, system capabilities, comparisons of the two systems, and limitations of the systems. (13…

Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…