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Peer reviewedWhite, Marilyn Domas – Reference Librarian, 1989
Develops two models of reference interview behavior: the Needs-Oriented Model and the Question-Oriented Model. The models are tested by reanalysis of data from a 1978 dissertation on interviews in the public library setting. Results show the appropriateness of the models and indicate that the question-oriented interview was more prevalent. (eight…
Descriptors: Data Analysis, Doctoral Dissertations, Higher Education, Interviews
Peer reviewedFord, Karin E. – Reference Librarian, 1994
Describes the general situation of information services in rural public libraries in the context of the changing nature of rural America. Highlights include the development of rural communities and libraries; public expectations and information needs; barriers to information access; and examples of successful rural reference services. (Contains 31…
Descriptors: Access to Information, Community Development, Information Technology, Library Cooperation
