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Chin, Susan Ho – Teaching English in the Two-Year College, 1994
Describes how one English teacher used a method of teaching letter writing to foster students' communication and thinking skills. Outlines a method which involves students dually as both consumer complainant and company representative responding to the complaints. Claims that such a process enhances student learning. (HB)
Descriptors: English Curriculum, English Instruction, Higher Education, Interpersonal Communication