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Raven, Mary Elizabeth – Technical Communication: Journal of the Society for Technical Communication, 1995
Investigates the extent to which draft reviews improved the technical accuracy of two computer documents. Finds that draft reviews encouraged reviewers to make suggestions about all aspects of a document, not only technical accuracy. Recommends that draft reviews be supplemented by numerous other quality control techniques such as user reviews and…
Descriptors: Computer Software, Higher Education, Quality Control, Technical Writing

Duffy, Thomas M. – Technical Communication: Journal of the Society for Technical Communication, 1995
Surveys 28 expert technical editors regarding their views on editing and how computer-based tools could aid their work. Finds that the editing environment, the process of editing, the skills involved, and the errors found all influenced the types of tools need. Names tools the editors used and suggests others that should be developed. (SR)
Descriptors: Computer Software, Editing, Editors, Higher Education