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Training and Development | 7 |
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Anderson, James A. | 1 |
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Galagan, Patricia A. | 1 |
Ingram, Robert | 1 |
Kaplan, Mark G. | 1 |
Lucas, Jay H. | 1 |
Mobley, Michael | 1 |
Payne, Tamara | 1 |
Steffey, Marda N. | 1 |
Stone, Susan C. | 1 |
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Mobley, Michael; Payne, Tamara – Training and Development, 1992
Awareness of diversity in the workplace is on the rise, but so is a backlash to some of the issues that it raises. Ways to prevent backlash include getting management support, involving employees in training design, using an inclusive definition of diversity, acknowledging resistance, valuing sameness, and affirming the value of individual views.…
Descriptors: Adult Education, Cultural Differences, Cultural Pluralism, Training
Anderson, James A. – Training and Development, 1993
Before companies attempt to increase the diversity in their management ranks, it is necessary for them to learn to manage diversity. Managers should have a plan; focus on individual learning, human-relations, motivational, and communication styles; examine organizational culture; and offer diversity training. (JOW)
Descriptors: Administrator Attitudes, Cultural Differences, Employer Employee Relationship, Personnel Management
Carnevale, Anthony P.; Stone, Susan C. – Training and Development, 1994
Diversity implies differences in people based on their identifications with various groups and is also a process of acknowledging differences through action. Those organizations that have welcomed diversity are more productive and have a competitive advantage. Diversity training can be awareness based (cognitive) or skill based (behavioral). (JOW)
Descriptors: Adult Education, Cultural Differences, Cultural Pluralism, Models
Galagan, Patricia A.; Allerton, Haidee – Training and Development, 1993
This report of an American Society for Training and Development symposium discusses how important it is for companies to deal with diversity issues. It offers guidelines for making sure business communications reflect the diversity of the work force and customer base, and it compares affirmative action, valuing diversity, and managing diversity.…
Descriptors: Adult Education, Business Communication, Cultural Differences, Language Usage
Ingram, Robert; Steffey, Marda N. – Training and Development, 1993
"Anna and the Kaleidoscope" (Ingram) notes that work force diversity can apply to differences in aptitudes, outlooks, backgrounds, and learning styles as well as race, gender, and physical ability. "Managing Diversity in the Classroom" (Steffey) presents tips for uncovering the abilities of diverse participants and incorporating them into the…
Descriptors: Adult Education, Cross Cultural Training, Cultural Differences, Cultural Pluralism
Lucas, Jay H.; Kaplan, Mark G. – Training and Development, 1994
Discusses the issue of sexual orientation in the workplace and how to deal with it as an aspect of workplace diversity efforts. Indicates the importance of having information about the experiences of gay men and lesbians in one's organization and offers suggestions for gathering the information. (JOW)
Descriptors: Cultural Differences, Employee Attitudes, Employer Attitudes, Employer Employee Relationship
Tan, David L.; And Others – Training and Development, 1996
It is critical that managers and supervisors promote new attitudes and behavior. A second stage of diversity training should focus on the application of diversity ideas and the development of an environment that is conducive to conflict resolution. (JOW)
Descriptors: Attitude Change, Behavior Modification, Corporate Education, Cultural Differences