Emphasizes the need to address the human side of technology when upgrading equipment and systems. Stresses the importance of involving employees in technology design and implementation and ensuring that training practices support the new way of doing things. (JOW)

One company created a process to fill job vacancies from within through the use of an electronic job-posting system. A computerized skills bank of employees was developed which human resource managers can search for appropriate candidates for job openings. Employees benefit through access to employment opportunities and organizations can maximize…

Among current trends in business, technology, and training ranked by 90 human resource development executives, the highest were as follows: demands of the global economy, the migration of computer power away from mainframes, and experimentation with centralizing/decentralizing of training. (JOW)

Technology is a key element in the U.S. economy because more nontechnical workers are using it, not because there is a need for more technical workers. Workers in the United States are highly educated and employers will have to do and spend more to maintain their training commitment. (JOW)

Discusses three forms of literacy--functional literacy, the ability to read and write, and workplace literacy. Includes "The Magnavox Experience" (Ford); "Aloha Means Goodbye to Workforce Illiteracy" (Beil); and "A Hospital's Prescription for Illiteracy" (Solovy-Pratt, Vicary). (JOW)