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Hull, Glynda A. – Written Communication, 1999
Examines mistakes in following instructions in an electronics factory. Explores the significance of the mistakes and a range of explanations for why they occur. Offers an expansive definition of what it means to be a literate, skills-rich worker, and urges vigilance against the tendency in both schools and workplaces to label and mislabel. (SC)
Descriptors: Adult Basic Education, Cultural Differences, Functional Literacy, Job Skills