Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…

Models of open peer review are being explored in multiple disciplines as academia seeks a more feminist, care-based approach to scholarship. One model of open peer review that aligns well with the work of information professionals, particularly those with information literacy instruction duties, is an open peer review podcast. This type of…

Libraries are called to serve users with diverse needs and a wide range of abilities and disabilities. The library literature includes much about services to persons with disabilities but says little about programmatic efforts in library instruction and accessibility design at an organizational level. This study looks for visible evidence of…

In this article, I imagine a library that prioritizes teaching users how to find, evaluate, and use information over the traditional library public service activities of collection development, access to materials, and reference services. If I ran the library, all services would support end-user education. (Contains 1 graph and 1 note.)

Among librarians, government information has a reputation for being a valuable but underused resource. A literature review of undergraduate citation studies, however, reveals that the use of government information has apparently increased so much for some subject areas that, after books and journals, it has become one of the most frequently used…