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Nackerud, Shane; Fransen, Jan; Peterson, Kate; Mastel, Kristen – portal: Libraries and the Academy, 2013
In Fall 2011, staff at the University of Minnesota Libraries-Twin Cities undertook a project to measure how often, and in what ways, students used the Libraries' services. Partnering with the University's Office of Institutional Research, the team investigated ways to match library service usage to individual accounts while retaining patron…
Descriptors: Library Services, Graduate Students, Institutional Research, Library Research
Soria, Krista M.; Fransen, Jan; Nackerud, Shane – portal: Libraries and the Academy, 2013
Academic libraries, like other university departments, are being asked to demonstrate their value to the institution. This study discusses the impact library usage has on the retention and academic success of first-time, first-year undergraduate students at a large, public research university. Usage statistics were gathered at the University of…
Descriptors: Academic Achievement, Academic Libraries, Grade Point Average, Library Services
Menchaca, Frank – portal: Libraries and the Academy, 2014
In the last two decades, fundamental changes in information distribution, in the general economy, and in the behaviors of faculty, students, and library staff have problematized the question of an academic library's value and how it can be measured. This article reviews those changes and, drawing on research linked to the Collegiate Learning…
Descriptors: Academic Libraries, Undergraduate Students, Undergraduate Study, Academic Achievement
Nolen, David S.; Powers, Amanda Clay; Zhang, Li; Xu, Yue; Cannady, Rachel E.; Li, Judy – portal: Libraries and the Academy, 2012
The Mississippi State University Libraries' Virtual Reference Service collected statistics about virtual reference usage. Analysis of the data collected by an entry survey from chat and e-mail transactions provided librarians with concrete information about what patron groups were the highest and lowest users of virtual reference services. These…
Descriptors: Research Libraries, Academic Libraries, Reference Services, Computer Mediated Communication
Sinkinson, Caroline; Alexander, Stephanie; Hicks, Alison; Kahn, Meredith – portal: Libraries and the Academy, 2012
This article details an open card sort study administered to undergraduate students, graduate students, and librarians at the University of Colorado at Boulder in order to reveal perceptions of library research guides. The study identifies user group preferences for organization and content of research guides, as well as themes emerging from the…
Descriptors: Undergraduate Students, Graduate Students, Library Research, Academic Libraries
Jurczyk, Eva; Jacobs, Pamela – portal: Libraries and the Academy, 2014
This article discusses a project undertaken to assess the journals in a Big Deal package by applying a weighted value algorithm measuring quality, utility, and value of individual titles. Carried out by a national library consortium in Canada, the project confirmed the value of the Big Deal package while providing a quantitative approach for…
Descriptors: National Standards, Measurement Techniques, Quality Assurance, Use Studies
Page, Jessica R.; Kuehn, Jennifer – portal: Libraries and the Academy, 2009
As the use of the Ohio State University Libraries interlibrary services has increased, there have been more requests to borrow items that are already available to patrons locally, often in electronic format. Patterns relating to why patrons could not find locally available materials were identified in the record of canceled interlibrary requests…
Descriptors: Library Services, Library Research, Library Networks, Library Materials
Reeb, Brenda; Gibbons, Susan – portal: Libraries and the Academy, 2004
Librarians use subject guides to introduce students to library materials. Surveys, usability tests, and usage statistics demonstrate that students do not relate well to subject guides. We suggest that library resources organized or delivered at a course level are more in line with how undergraduate students approach library research. (Contains 26…
Descriptors: Undergraduate Students, Library Materials, Library Research, User Needs (Information)