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Wilson, Mary Dabney – portal: Libraries and the Academy, 2001
Addresses the utility of classification in both current and future library applications and demonstrates the role librarians can play in enhancing public access to information available on the Internet. Reports on a survey of current trends in classification of electronic titles based on catalogs of members of the Association of Research…
Descriptors: Academic Libraries, Access to Information, Classification, Electronic Journals
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Shim, Wonsik; McClure, Charles R. – portal: Libraries and the Academy, 2002
Discusses the ARL (Association of Research Libraries) E-Metrics project that is investigating problems related to collecting and using data for electronic materials and services. Describes a survey of libraries that focused on data collection activities and showed a lack of preparation as well as a lack of consistent statistics from database…
Descriptors: Academic Libraries, Data Collection, Electronic Libraries, Higher Education
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Cook, Colleen; Heath, Fred M.; Thompson, Bruce – portal: Libraries and the Academy, 2003
One of the two major ways of interpreting LibQUAL+[TM] data involves placing perceived service quality ratings within "zones of tolerance" defined as the distances between minimally-acceptable and desired service quality levels. This study compared zones of tolerance on the 25 LibQUAL+[TM] items across undergraduate, graduate student and…
Descriptors: Academic Libraries, Comparative Analysis, Higher Education, Library Research