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Dabbagh, Nada H.; Jonassen, David H.; Yueh, Hsui-Ping; Samouilova, Marina – Performance Improvement Quarterly, 2000
This case study examines the application of problem-based learning to the teaching of introductory instructional design (ISD). Suggests that ISD is a dynamic process of problem understanding and problem solution and that ISD instruction should therefore focus more on the problem attributes and not on the generality of the systems approach model.…
Descriptors: Case Studies, Instructional Design, Problem Based Learning, Problem Solving
Casey, Matthew Scott; Doverspike, Dennis – Performance Improvement Quarterly, 2005
The analysis of calls to a help desk, in this case calls to a computer help desk, can serve as a rich source of information on the real world problems that individuals are having with the implementation of a new technology. Thus, we propose that an analysis of help desk calls, a form of problem-based inquiry, can serve as a fast and low cost means…
Descriptors: Educational Needs, Professional Services, Needs Assessment, Problem Based Learning