Psychologists and linguists often suggest that empathy or role-taking ability is important in the communication process because it enables a speaker to consider in advance the informational demands of his audience. Despite the vintage of the empathy-effective communication hypothesis, it has never been directly tested. In this study, empathy was…

This paper contains optional modifications and additions to the Brophy-Good Dyadic Interaction Coding Manual (ED 042 688). Included are 1) suggestions for changes in the way level-of-question is coded; 2) modifications of the child's answer categories for simplification or expansion; 3) new distinctions for coding the teacher's feedback following…

Used the Interpersonal Conflict Coding Scheme to examine the conflict expression episode and the conflict resolution episode and to evaluate utterances of six problem-solving groups. Developed interaction profiles of conflict expression and conflict resolution episodes and initial, middle, and final group stages. (RC)

This progress report describes the method used in acquiring the verbal behavior of teachers during class time. The method of acquiring this data is an important part of the larger study concerned with the evaluation and standardization of coding categories for use as an observation and research tool in analyzing teacher behavior. In fact, the…

The prototype verbal interaction recording technique described is used for studying individuals in small groups. A methodology for recording verbal interaction is developed in an effort to create a system for analyzing interpersonal and social forces in operation within groups. (SM)

This codebook clarifies the variables used in a study analyzing the verbal behaviors of search intermediaries and library users requesting online bibliographic searches. Gathering data on 80 presearch interviews in seven medical libraries, the study was conducted (1) to identify verbal and nonverbal behaviors that facilitate, maintain, or impede…

Various types of translation problems in cross-cultural research are translation of questions or other verbal stimuli, vocabulary equivalence, equivalence in idiom, grammar, syntax, and back-translation. (Author/SB)

This study to identify the verbal behaviors of librarians and library users that facilitate or impede information exchange in presearch interviews for computer-based literature searches was part of a larger research project that gathered data on 80 presearch interviews in seven medical libraries. The project also sought (1) to identify nonverbal…

Relational communication refers to the control or dominance aspects of message exchange in dyads--distinguishing it from the report or referential aspects of communication. In relational communicational analysis, messages as transactions are emphasized; major theoretical concepts which emerge are symmetry, transitoriness, and complementarity of…