Reorganization of the information systems at Indiana University is chronicled and the role of computing services in linking all parts of the institution in support of both education and administration is discussed. Involvement of planning and policy groups in developing directions and initiatives is also outlined. (MSE)

The most critical challenge for higher education institutions in the near future will be to develop capacity for change, remove constraints to rapid response, remove unnecessary processes and administrative structures, question existing premises and arrangements, and challenge, excite, and empower all members of the academic community. (MSE)

The process used to engineer and manage major organizational change at the Virginia Polytechnic Institute and State University is described. Issues include defining change, gaining support, organizing to facilitate change, staff development, establishing project strategies, and measuring success. The role of the institution's information…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

A conceptual framework for strategic planning for information technology in colleges and universities is offered. The approach focuses on outcomes of the use of technology, especially for improving individual and organizational performance, rather than the technologies themselves. Three domains of technology are considered: infrastructure,…

A roundtable discussion involving six professionals in information technology (IT) in higher education is summarized. Topics include key IT changes facing institutions, state and public-system perspectives on IT advancement, the continuing challenge of creating and maintaining an appropriate IT infrastructure, driving forces for IT use, the gap…

Current issues that are important for the future of information resources management in higher education are presented. They include: integrating planning for information resources within institution-wide strategic planning; reengineering fundamental services; change management; distributed computing support; networking; the changing communication…

Development of Arizona State University's computing architecture, designed to ensure that all new distributed computing pieces will work together, is described. Aspects discussed include the business rationale, the general architectural approach, characteristics and objectives of the architecture, specific services, and impact on the university…

Describes an ongoing reengineering project at Yuan Ze University (Taiwan) that has brought about significant change by providing integrated information services to the campus community. Discusses the change process, obstacles encountered, and strategies used to overcome them. Obstacles to the change process were not predominantly technological,…

The University of Minnesota's Integrated Information Center focused on both technical and organizational integration to bring coherence and unity to support and delivery of information services. After six years, while unexpected progress has been made with end users and technological issues have progressed well, organizational issues continue to…

This paper reports on research conducted in Scotland as part of a 2-year European Union project, Management for Organisational and Human Development (MOHD), through which seven research centers in five countries examined strategies for whole organizational development. Work within the Scottish network of MOHD focused on the understanding of…

Outlines some of the major factors and issues a college or university needs to address in planning for and implementing distance education. It is proposed that such planning and implementation should be conducted simultaneously and be integrated into the fabric of the institution as seamlessly as possible. Considerations such as budgeting,…

The strategic planning process developed at Hartwick College (New York) begun in 1992 is described, and the college's resulting commitment to information technology is discussed. Issues arising during the process included choice of operating system(s), winning over skeptics, software selection, development of technical support, establishment of a…

Hartwick College (New York) developed a strategic vision for its future and invested significantly in information technology to transform that vision into reality. Guided by its president and trustees, Hartwick, a small, independent liberal arts college, formed a strategic plan in phases. At a formal board retreat in 1993, with faculty, students,…