Most tertiary institutions have adopted the peer-tutoring approach to complement the traditional method of teaching and learning. The successful utilization of peer-tutoring as a teaching and learning strategy is determined by the effective administration of the entire process. This qualitative study investigated how the peer-tutoring process was…

Open-access colleges are an important pathway to economic mobility for millions of Americans. But graduation rates at these colleges are low--for example, only 36 percent of first-time, full-time freshmen at community colleges graduate within three years. Over the last two decades, MDRC and others have conducted research to build the evidence base…

University student volunteering is prevalent in Western countries, but has rarely been critically evaluated by researchers. Little is known about the different ways in which student volunteer programmes are organised. Using a matrix constructed from the publicly available websites of all Australian universities, and 60 interviews with key…

The refugee influx in the European context has challenged national systems and individual higher education institutions to develop and iterate solutions for prospective and, increasingly, enrolled university students. In the German setting, enormous federal investment has supported a robust response, though one which in several aspects lacks…

Higher education is deploying a range of innovative strategies in response to rising costs and financial challenges. This report presents findings from a NASPA [National Association of Student Personnel Administrators] study on cost-saving initiatives at three institutions. Each institution aimed to creatively address different areas affecting…

Information systems programs have offered students opportunities for service learning in their curriculum through elective courses and through capstone courses. However, even though there have been numerous research studies showing the benefits of international service learning experiences, information systems programs have not yet developed these…

As service-learning has moved from the margins to the mainstream of education, programs once led by students are now coordinated by administrators, faculty, or leadership development staff. This chapter calls for the return of student-led service.

This chapter describes the impact that participation in the Carnegie Classification for Community Engagement had on the institutions of higher learning that applied for the classification. This is described in terms of changes in direct community engagement, monitoring and reporting on community engagement, and levels of student and professor…

The inaugural report in the National Resource Center's new research series on college transitions examines institutional initiatives designed to support students in the second college year. The authors report on findings from the second administration of the National Survey of Sophomore-Year Initiatives, describing the kinds of programs offered…

Service learning is an academic discipline that provides students with "hands-on" opportunities for developing skills in real-world, community-based projects that serve and benefit community members. This dissertation reflects an action-oriented process for improving the quality of the Service Learning Program at City University of…

This article makes a case for teaching project management strategies in service-learning courses. The authors describe three specific documents students can create to help them manage a service-learning project and then present strategies that can help students manage their project teams. Such skills, the authors argue, provide the tools students…

THIS MONOGRAPH ON STUDENT HEALTH SERVICES IN THE UNITED STATES HAS BEEN PREPARED FOR STUDENT PERSONNEL WORKERS WHO NEED INFORMATION ABOUT THE RANGE, SCOPE, AND GUIDING PRINCIPLES OF THESE SERVICES. THE DEVELOPMENT OF COLLEGE HEALTH PROGRAMS, THEIR PRESENT STATUS, AND THEIR RELATIONS WITH MEDICAL SOCIETIES ARE DISCUSSED. CENTRAL FACTORS TO BE…

The four presentations in this document focus on the organizational response to resource reduction in counseling and related services at St. Cloud State University (SCSU). The introduction defines resource reduction in terms of staff and money, and lists current developments that will affect higher education in the next decade. The first…

Trends and developments that will have an impact on the future of student services and higher education are discussed. The importance of the student services sector in the total higher education enterprise is emphasized. It is suggested that planning and sensitivity to development within the student body are crucial if the student services sector…

This report discusses the current types of financial aid and the principles and practices that guide college financial aid programs. Although specific functions vary among institutions, the authors cite a common core of operational activities; counseling about student expenses and financial aid opportunities, general administration, student…