This study involved the identification of perceptions of three groups--working students, their supervisors, and the faculty at the University of the District of Columbia--about the gap that exists between education and the world of work in the area of business communications. (Author/SSH)

Nonverbal communication skill, decoding and encoding nonverbal cues effectively, is an important part of social competence. Merely experience in receiving and sending nonverbal cues, however, is not sufficient to improve nonverbal skill. Consequently, a training program was designed to develop nonverbal sensitivity of school administrators and…