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Penwarden, Jeffrey R.; And Others – American Journal of Pharmaceutical Education, 1982
Undergraduate pharmacy communication skills training's effect on students' acquisition of interpersonal skills was studied in three analyses: (1) empathic listening in simulated pharmacy interviews; (2) self-reported assertiveness; and (3) moral reasoning, ability to discriminate empathic responsiveness, cognitive complexity, and attitudes toward…
Descriptors: Assertiveness, Communication Skills, Empathy, Higher Education