Research (Martin, 2008) has shown that speaking and listening are the literacy skills most used in the world of work. Yet, employers frequently bemoan the lack of young people's communication skills, with many believing that it impacts their chances of making it through an interview and their future employability (Simon, 2009). Effective speaking…

An evaluation of the Mountain Empire Community College workplace literacy program included interviews with representatives from three workplace partners who stated their support for skills training programs in workplace basics. Basic skills instruction was provided to 24 students from 33 industries. Students' basic skills progress and skills…

An external evaluation was made of the Competitive Skills Project, a National Workplace Literacy Program carried out in partnership between El Camino College and BP Chemicals. Among the problems identified were the following: (1) because the original director and his successor left the project, the original evaluation design could not be…

A project was designed to upgrade workplace basic skills for the purpose of promoting productivity, retrainability, job retention, and/or job advancement. It created a partnership among Hewlett Packard-Fort Collins Site, Lutheran Family Services, and Colorado State University's Division of Continuing Education. Skills needed for representative…

The Connecticut Business and Industry Association's (CBIA's) Statewide Workplace Literacy Program was designed to provide customized basic skills training to adult workers. A full-time workplace literacy coordinator met with company steering committees to identify the company's goals for the training, promote the program internally, select…

A project explored and addressed the communication barriers to union participation of stewards and members of the Amalgamated Clothing and Textile Workers Union (ACTWU). A questionnaire was developed and distributed to over 300 ACTWU members; 153 responded. Other commitments and communication skills were identified as key barriers to greater…

Mercer County Community College (New Jersey) and six small businesses used federal grant money to develop a model program of workplace literacy that would assist 600 adult workers with inadequate basic skills in performing their jobs. In analyzing the overall skills of the work force, the literacy audit identified these basic skills/literacy…

A workplace literacy program implemented cooperatively by the New York Association for New Americans, Inc. (NYANA) and Chase Manhattan Bank is reported. The federally-funded project provided individualized communication workplace behavior and skills training in English as a Second Language for 30 limited-English-proficient bank employees working…

Parkway Area Adult Basic Education Program formed a partnership with St. John's Mercy Medical Center, St. Luke's Hospital, Watlow Electric, Missouri Department of Elementary and Secondary Education, and Literacy Council of Greater St. Louis to develop a model National Workplace Literacy Program. The instructional model developed under Project…

This manual, which is intended for educational providers responsible for working with company supervisors of learners involved in workplace basic skills classes, consists of agendas, activities, and other materials for two 3-hour meetings intended to help workplace educators solicit the input required to develop a holistic, outcome-based approach…

This publication contains a final report and curriculum materials for a workplace literacy partnership program. The final project report includes the following: a project overview, goal analysis, statistical data on learners served, summaries on instruction, recommendations, dissemination and evaluation activities, and instruments with results.…

Cuyahoga Community College's (CCC) Unified Technologies Center (UTC) collaborated with three Cleveland area manufacturing companies in a workplace literacy project. The project provided job-related mathematics and communications programs for 302 employees who needed basic skills upgrading to improve their job performance. The project…

Seven job-related basic skills identified as skills employers want are as follows: (1) learning to learn; (2) reading, writing, and computation; (3) oral communication and listening; (4) creative thinking and problem solving; (5) personal management, including self-esteem, goal setting, motivation, and personal and career development; (6) group…

In 1992, United Grain Growers (UGG) and Manitoba Pool (MP) formed a partnership to examine the literacy and numeracy needs of their rural grain elevator operators and the potential of delivering a communications enhancement program in the rural areas. During part 1, the committee held a series of initial planning meetings. Both companies held…

A workplace literacy partnership program model was demonstrated at four Chrysler plants in Indiana. Objectives were to improve workers' individual skills, enhance personal productivity, and increase work force job security and plant competitiveness. During the 3-month start-up phase, project staff worked with management and labor representatives…