Computer-supported collaborative argumentation is an online activity that can engage students in deep discussion and analysis of complex problems. Given the potentially confrontational nature of argumentation, using polite language becomes a strategic approach to prevent breakdowns in group communication and nurture productive dialogues. This…

Unprecedented advances have been seen in E-commerce with the spread of digital commerce and customer relations on commercial websites, such as Amazon. As a result, investigation of this type of communication has opened up new horizons for discourse analysts. This study aims to identify the complaint strategies used by customers and the reasons…

Computer-supported collaborative argumentation is an online activity that can engage students in deep discussion and analysis of complex problems. Given the potentially confrontational nature of argumentation, using polite language becomes a strategic approach to prevent breakdowns in group communication and nurture productive dialogues. This…

This study aims to investigate the complaining strategies used by Facebook users on Zain Facebook page (Zain Jordan). It also aims to identify the most and least frequent strategies used by Facebook users and to examine the similarities and differences between complaining strategies found on Zain Jordan and those found in other studies in terms of…

Mastery of the art of crafting online reviews and responses is essential as a valuable additional tool for enhancing learners' English proficiency in specialised contexts. This study aims to: 1) Examine the formality levels in crafting reviews and responses; 2) Explore face-threatening acts utilised in reviews and politeness strategies employed in…

Grice's Cooperative Principle has remained in the limelight especially when it comes to analyzing utterances in a conversation. Although numerous studies have looked into the violation of conversations, real or imagined, on the Gricean maxims, none has explored conversations that are posted on Facebook. This paper then attempted to revisit the…

It is a well-known fact that advice-giving practices may differ from culture to culture. While some societies such as British culture refrain from giving advice, others such as Turkish may prefer to give advice perceiving it as an indication of solidarity. Thus, precautions for preventing this nature of advice is taken by language itself in a…

This study aims at exploring the linguistic habits of Iraqi Arab speakers and the situations wherein Iraqis invoke religion and the lexicon of Allah in their daily online communication. Throughout this work, it was sought to answer the question whether the religious belief of Iraqis is reflected in online chats Iraqi by involving situation-bound…

This study investigated online polylogues and the speech acts encoded in online discussion forums (ODFs) that occur as part of computer-mediated communication. These ODFs took the form of text-only online polylogues involving multiple participants who engaged in multiple conversations. The data were sourced from a sample of messages drawn from a…

WhatsApp has significantly penetrated the various spheres of peoples' lives all over the world. The purpose of this study is to look at two aspects of WhatsApp text-based status notifications; namely, the most common discursive realizations and the major pragmatic themes. A sample of 846 status notifications for WhatsApp users' profiles was…

The aim of this study is twofold: to analyze politeness strategies in the online conversations of Thai students, and to suggest how this analysis can be applicable to pedagogical practice. A corpus of a 21-month instant online conversation among students and teachers has been analyzed. Throughout the time of data collection, the teachers…

The hashtag #justsaying is one of Twitter's global stock hashtags. The hashtag is nontopical and appears to fulfil a complex range of metapragmatic framing functions. In this paper, I shall look at Dutch-language tweets in which the hashtag is being used as a fully enregistered 'translingual' framing device, and I will attempt an analysis focused…

In this study, we examined the use of compliments, self-praise, and self-denigration, as exchanged among nonnative English users. This was part of participation in an online cross-cultural exchange project (Ibunka 2019), which involved learners from six countries (Algeria, Brazil, Indonesia, Japan, Taiwan, and the Netherlands). The aim of the…

Human interaction is fundamentally about shared understanding, created when interlocutors engage with one another around their own intended meaning and the intended meaning of others. Pragmatics is at the core of this interaction. The fields of computer-assisted language learning (CALL) and the teaching and learning of interlanguage pragmatics…

This study provides a suggestive reassessment of the extent to which levels of English language ability among adult English language learners impact their ability to get things done in talk and text as discourse in a Canadian context where English is the lingua franca. The data are drawn from a Facebook Group for linguistic minority parents who…