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Meng, Michael; Steinhardt, Stephanie; Schubert, Andreas – Journal of Technical Writing and Communication, 2018
The success of an application programming interface (API) crucially depends on how well its documentation meets the information needs of software developers. Previous research suggests that these information needs have not been sufficiently understood. This article presents the results of a series of semistructured interviews and a follow-up…
Descriptors: Programming, Computer Interfaces, Documentation, Computer Software
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Haselkorn, Mark P. – Journal of Technical Writing and Communication, 1989
Examines the rapidly growing role for technical communicators in the computer industry as members of the external design team. Describes the kinds of decisions they are responsible for with regard to all phases of product development--as user advocates, usability testers, screen designers, and online documentation specialists. (KEH)
Descriptors: Communication Research, Computer Software, Computer System Design, Computers