Throughout the Internet, many chatbots have been deployed by various organizations to answer questions asked by customers. In recent years, we have been running cybersecurity summer camps for youth. Due to COVID-19, our in-person camp has been changed to virtual camps. As a result, we decided to develop a chatbot to reduce the number of emails,…

The most efficient approach to giving large numbers of students' access to computational resources is through a data center. A contemporary method for building the data center's computer infrastructure is the software-defined model, which enables user tasks to be processed in a reasonable amount of time and at a reasonable cost. The researcher…

This study explored the training needs of small colleges and universities to adopt cloud computing securely. The purpose of this qualitative phenomenological study was to determine what training would allow the small colleges and universities to deploy cloud computing solutions securely. The research interviewed 10 IT leaders from small colleges…

Email attacks comprise an overwhelming majority of the daily attacks on modern enterprise. "Phishing" is the leading attack vector for the world's most dangerous threats such as the so-called, Advanced Persistent Threat (APT), and hacktivist groups such as Anonymous and LulzSec. The leading mitigation strategy is a combination of user…

Organizations continue to rely on password-based authentication methods to control access to many Web-based systems. This research study developed a benchmarking instrument intended to assess authentication methods used in Web-based information systems (IS). It developed an Authentication Method System Index (AMSI) to analyze collected data from…

The sourcing of IT systems and services takes many shapes in higher education. Campus central IT organizations are increasingly responsible for the administration of enterprise systems and for the consolidation of operations into a single data center. Specialized academic and administrative systems may be run by local IT departments. In addition,…

No matter how many car washes or bake sales schools host to raise money, adding funds to their coffers is a recurring problem. This perpetual financial difficulty makes expansive technology purchases or changes seem like a pipe dream for school CIOs and has education technologists searching for ways to stretch money. In 2005, state K-12 school…

Increasingly, IT organizations will move from providing IT services locally to becoming an integrator of IT services--some provided locally and others provided outside the institution. As a result, institutions must immediately begin to plan for shared services and must understand the essential role that identity management and trust services play…

As news outlets create headlines such as "A Cloud & A Prayer," "The Cloud Is the Computer," and "Leveraging Clouds to Make You More Efficient," many readers have been left with cloud confusion. Many definitions exist for cloud computing, and a uniform definition is hard to find. In its most basic form, cloud…

Describes spyware, discusses how it gets on a computer. Explains how spyware can be useful for parents, employers, and libraries. Discusses how spyware is more often used for others' gain or for surveillance without notification, how it can go undetected, and how libraries can help keep computers and patrons protected from remote installation of…

The practice of using a social network to establish and enhance relationships based on some common ground--shared interests, related skills, or a common geographic location--is as old as human societies, but social networking has flourished due to the ease of connecting on the Web. This OCLC membership report explores this web of social…

With today's growth in the use of electronic information systems for e-mail, data development and research, and the relative ease of access to such resources, protecting one's data and correspondence has become a great concern. "Pretty Good Privacy" (PGP), an encryption program developed by Phil Zimmermann, may be the software tool that…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…