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Direct linkKuok, Kim Oi Mei; Chan, Sow Hup Joanne; Kou, Hera Kit Wa; Kong, Siew Huat; Mac, Lancy Vai Iun – Learning Organization, 2022
Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…
Descriptors: Sustainability, Human Resources, Labor Force Development, Family Work Relationship
Download full textBulgan, Gökçe; Çiftçi, Ayse – Journal of International Students, 2018
The authors investigated how work-family balance mediated the relationship between personality traits, gender roles, social support, and psychosocial adjustment. Data were collected from 243 married international graduate students (MIGSs) studying in the United States. Results of structural equation modeling indicated that personality traits…
Descriptors: Family Work Relationship, Foreign Students, Marriage, Individual Development
Michel, Jesse S.; Clark, Malissa A.; Jaramillo, David – Journal of Vocational Behavior, 2011
The present meta-analysis examines the relationships between the Five Factor Model (FFM) of personality and negative and positive forms of work-nonwork spillover (e.g., work-family conflict and facilitation). Results, based on aggregated correlations drawn from 66 studies and 72 independent samples (Total N = 28,127), reveal that the FFM is…
Descriptors: Personality Traits, Structural Equation Models, Personality, Personality Measures
Gordon, Judith R.; Pruchno, Rachel A.; Wilson-Genderson, Maureen; Murphy, Wendy Marcinkus; Rose, Miriam – Journal of Family Issues, 2012
Positing role conflict as a bidirectional construct in which work interferes with caregiving (WIC) and caregiving interferes with work (CIW), this study investigated its antecedents (demands and support of caregiving and work) and consequences (role strain). A national sample of 583 women between the ages of 50 and 64 years identified using…
Descriptors: Structural Equation Models, Role Conflict, Caregivers, Telephone Surveys
Hunter, Emily M.; Perry, Sara Jansen; Carlson, Dawn S.; Smith, Steven A. – Journal of Vocational Behavior, 2010
Work-family scholars now recognize the potential positive effects of participation in one life domain (i.e., work or family) on performance in other life domains. We examined how employees might benefit from team resources, which are highly relevant to the modern workplace, in both work and nonwork domains via work-family enrichment. Using the…
Descriptors: Structural Equation Models, Job Enrichment, Family Environment, Job Satisfaction
Demerouti, Evangelia; Taris, Toon W.; Bakker, Arnold B. – Journal of Vocational Behavior, 2007
This study examines the mechanisms through which experiences in the home domain influence work performance by bringing together the literature on recovery and the work-family interface. A longitudinal study among 123 employees from different organizations was conducted to investigate whether need for recovery and home-work interference (HWI)…
Descriptors: Structural Equation Models, Hypothesis Testing, Job Performance, Program Effectiveness
McLoyd, Vonnie C.; Toyokawa, Teru; Kaplan, Rachel – Journal of Family Issues, 2008
Using data from a sample of 455 African American children (ages 10 to 12 years) and their parents, this study tests a hypothesized model linking (a) maternal work demands to family routines through work-family conflict and depressive symptoms and (b) maternal work demands to children's externalizing and internalizing problems through family…
Descriptors: African American Children, Behavior Problems, Mothers, Conflict
