The higher education sector today faces an environment unlike any it has seen before. Serving a wide variety of internal and external stakeholders and facing diverse and fast-changing economic, social, and political pressures, universities can benefit from corporate-like approaches such as the use of analytics to inform strategic decision-making…

This article reports the results of a nationwide questionnaire survey of 1,104 Japanese higher education institutions conducted in late 2015 and early 2016. Its goal was to investigate the current status and issues related to the utilization and disclosure of educational information. A total of 248 institutions responded to the survey. Based on…

Institutional researchers are responsible for the collection, organization, analysis, and maintenance of large amounts of personally identifiable data on students, faculty, and staff. Not only are institutional research (IR) offices required to report these data to state and federal agencies, they are also responsible for providing information to…

A major effort of the National Center for Higher Education Management Systems over the past few years has been the development of information Exchange Procedures (IEP) for a broad spectrum of colleges and universities. The motivation for this effort is the strong belief that the exchange and comparative analysis of data will lead to better…

University information systems are designed to make decisions easier and to provide good information for administrative tasks. Data do not by themselves produce better decisions, and more data can make agreement on issues more complicated. When collegial decisions are made, the precise impact of data and models is uncertain. When there is no…

The applicability and validity of NCHEMS' Information Exchange Procedures (IEP) to major research universities are examined. IEP enables peer institutions to compare information about their resources. Evaluation of the IEP costing methods are examined in this document, which is intended as an appendix to "Evaluation of the IEP Costing…

The applicability and validity of NCHEMS' Information Exchange Procedures (IEP) to major research universities are examined. IEP enables peer institutions to compare information about their resources. The major research universities formed a task group to determine the use of IEP's focus points: costing methods and possible alternative approaches…

The concepts of need and needs assessment are examined in the context of information needs for college administrators. A description is included of the conceptual framework underlying the Needs Assessment Information System (NAIS), which was developed by the National Center for Higher Education Management Systems. Attention is directed to: (1)…

Student satisfaction surveys assess satisfaction with various facets of the university and includes key sets of questions on programs and services, university learning and social environment, university mission and values, educational preparation, transfer intent, general satisfaction, attitudes toward coursework, and student demographic…

The Organizational Communication Profile (OCP) provides a way to survey organization member attitudes, perceptions, expectations, and degree of satisfaction with the manner in which information is handled within the organization. Although the OCP is relatively easy to administer and interpret, the instrument has a complex design and provides…

The Information Exchange Procedures (IEP) cost study project of the National Center for Higher Education Management Systems is described and its applicability to six major research universities (MRU) is assessed in this pilot study. The IEP enables peer institutions to compare information about their resources, activities, and educational…

The purpose, audience, methodology, and statistics of classroom utilization reports used at the University of Colorado, Boulder, are examined with a view toward an evolving report on a schedule of classes. Utilization reports from the past decade are examined in terms of information attributes discussed by Kleijnen (1980). A computer-generated…

Ways that higher education institutions can improve their compliance procedures in responding to external requests for reports and information are addressed. Institutional officers must first determine how the data will be used by the external agency. By questioning how the requested information will be used, a determination can be made of what…