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Download full textHassouneh, Isra'; Zibin, Aseel – Journal of Language and Linguistic Studies, 2021
This study aims to investigate the complaining strategies used by Facebook users on Zain Facebook page (Zain Jordan). It also aims to identify the most and least frequent strategies used by Facebook users and to examine the similarities and differences between complaining strategies found on Zain Jordan and those found in other studies in terms of…
Descriptors: Pragmatics, Computer Mediated Communication, Speech Acts, Taxonomy
