In these days of distance learners, virtual libraries, and electronic information, no library can be without some way of providing remote access to affiliated users, whether they are distance students, online students, or local students and faculty members working from home. Libraries subscribe to any number of electronic resources and journals,…

This article discusses how, in the new world of the information age, libraries must seek to bring relevant services to their technically savvy patrons. This includes designing a library that can serve not only the geographic community, but also the virtual online community. Software used to create online communities is known as social software and…

Blogging offers an alternative and sometimes superior way to communicate with library patrons. It provides an opportunity to speak more directly to them, and it does so in a manner that is more comfortable and convenient for all involved. A library's Web site may be the only interaction that patrons have with the organization, so it makes sense to…

From blogs to wikis to podcasts to personalized e-mail alerts, there are now more ways to reach people than ever before. However, even with these new outreach pathways, success still depends on knowing your audience and having the ability to see beyond the "buzz" of technology. Best practices for outreach should emphasize a personal touch in the…

Describes Gopher, a distributed document delivery service for electronic publishing across a computer network that allows a user to access data using a client-server communications model. The use of Gopher in campuswide information systems is described, and its use in libraries with electronic journals and multimedia documents is discussed. (three…