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Kemp, Jan – Library Administration and Management, 1995
Describes a project conducted by the Texas Tech University Library to review support staff positions, which led to salary increases, and an upgrade of one-third of the positions. Highlights include six examples of competencies required of support staff; six steps in the review process; and the position description questionnaire appended. (four…
Descriptors: Career Ladders, Change Strategies, College Libraries, Evaluation Methods
