This monograph describes the origins and implementation of a Federal educational program, the Inquiry and Assistance Project (IAP), designed to improve urban public schools through the efforts of researchers and consultants in a research and development setting. The first section provides background information on the IAP study. Section two…

Total quality management (TQM) is based on the fundamental philosophy that it is always more effective to do something right the first time than it is to correct deficiencies. It seeks to improve quality and increase customer satisfaction by restructuring traditional management and organizational practices. Common characteristics of TQM include…

The Title III program of the Elementary and Secondary Education Act called PACE (Projects to Advance Creativity in Education), is designed to encourage school districts to develop imaginative solutions to educational problems; to utilize research findings more effectively; and to create, design and make intelligent use of supplementary centers and…