Purpose: This study aims to explore the impact of "Performance Expectancy" (PE) on the performance of Indian automotive manufacturing employees through their "Behavioural Intention" (BI) in the context of digital learning within the volatile, uncertain, complex and ambiguous (VUCA) world. Design/methodology/approach: A…

Purpose: The purpose of this study is to investigate the link between informal learning and employees' in-role performance and whether the mechanism through informal learning mediates the relationships between self-efficacy, job characteristics, trust and in-role performance. Design/methodology/approach: Based on data (n = 294) obtained from the…

Purpose: Although individual exploration activities have been shown to promote organizational change and innovation, few studies have clarified the factors that quantitatively promote such aspects. This study aims to examine how individual exploration activities are facilitated by goal orientation and individual unlearning.…

Purpose: Despite the enormous investment in employee training, training effectiveness is often hampered by insufficient transfer of learning (TOL) among trainees, making the return on training investment suboptimal. The challenge of effective TOL among employees is enormous, including personal and organizational factors, and research exploring…

Purpose: The purpose of the study was to explore the moderating role of organizational learning culture in the relationship between training transfer and work performance. Design/methodology/approach: A convenience group of 164 workers filled in an online questionnaire based on retrospective data about the last training experience they attended.…

Purpose: The purpose of this study is to investigate the influence of organizational knowledge on organizational performance. Design/methodology/approach: A survey of 66 managerial cadre employees of firms in Nigeria's telecommunications industry made up the population for this study. The research study is descriptive in nature and it adopted a…

Purpose: Past research shows that workplace fun has a positive effect on informal learning, however, the role of individual and organizational mediating variables in this relation has not been studied much. This study aims to examine the role of management support, motivation to learn and learning opportunity in the relationship between workplace…

Purpose: This study aims to examine factors that affect the effectiveness of transfer of English language training to the workplace. It investigates the effect of trainee characteristics, training design and work climate on the training transfer to job performance in hospitals in Thailand. Design/methodology/approach: The quantitative method was…

Purpose: This paper aims to focus on the communications skills training given to transnational call center workers in India whose jobs involve providing customer service to Western customers. Emotion work is a key component of customer service jobs, and this work is constructed as an important soft skill. Design/methodology/approach: Between 2002…

Purpose: The purpose of this study is to examine the effects of post-exit knowledge diffusion created by departed firms on recipient firms. Design/methodology/approach: This is an inductive and exploratory study which tries to understand questions of how and why. The research used a qualitative interview methodology and data analysis using within…

Purpose: What happens when computer software is designed to replace the teacher and the human role is to service the relationship between the software and the learner? Specifically, this paper aims to consider whether or not emotional labour is performed in contexts mediated by technology in the private sector. Design/methodology/approach: The…

Purpose: The purpose of this study is to investigate how information literacy can enhance job performance in the workplace setting. Design/methodology/approach: Building on extant research, an integrated framework in which information literacy is related to person-job fit which in turn influences job performance is proposed. A survey questionnaire…

Purpose: This study aims to find out the means used for individual, group and organizational learning at work at one air navigation service provider after the initial training period. The study also aims to find out what practices need to be improved to enhance learning at work. Design/methodology/approach: The data for the study were collected…

Purpose: This paper seeks to discuss the impact of UK government austerity policies on learning in public service work, specifically youth support work. It also aims to argue that austerity policies intensify "ethics work", create emotional suffering, and obstruct workplace learning in a variety of ways. Design/methodology/approach: The…

Purpose: The purpose of this paper is to open up discussion about the relationship between trade unions and workplace learning. Design/methodology/approach: The paper is based on an analysis of a series of case-studies of restructuring in the European steel industry, incorporating interviews, observation and documentary analysis. Findings: The…