This book offers a step-by-step, systematic process for designing high-performance learning organizations. The process helps administrators develop proposals for redesigning school districts that are tailored to the district's environment, work system, and social system. Chapter 1 describes the characteristics of high-performing organizations, and…

This article describes a 2-hour experiential simulation that helps students understand (a) the challenge of even simple organizational changes, (b) the importance of communication between change agents and organizational members, and (c) the source of resistance to organizational change efforts. Teams of students compete to process the most…

Major themes in the literature related to organizational communication and higher education are examined, with emphasis on the internal aspects of organizational communication in higher education. Attention is directed to the systems model and the structure, function, process, and communication patterns of higher education systems. The literature…