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Arkenback, Charlotte; Lundin, Mona – Journal of Workplace Learning, 2023
Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…
Descriptors: Retailing, Salesmanship, Job Skills, Workplace Learning
Campbell, Elizabeth L.; Davidson, Kenzie; Davidson, Spencer M. – Psychology Teaching Review, 2017
LifeRAFT, a helping skills training model for undergraduate paraprofessionals, addresses training needs for applied psychology skills for undergraduate psychology majors. LifeRAFT draws from three empirically supported psychotherapy treatments to introduce counselling theory and encourage helping skill progression. Trainees learn practical helping…
Descriptors: Helping Relationship, Training Methods, Models, Paraprofessional Personnel

Wells, Richard A. – Social Work, 1975
Realizing that facilitative qualities on the part of the counselor are definitely related to successful therapeutic outcome, this article concentrates on structural procedures for systematic training in these facilitative qualities. (Author/HMV)
Descriptors: Counselor Training, Educational Programs, Helping Relationship, Research Projects

Spivack, James D. – Counselor Education and Supervision, 1973
This article explains the rationale, development, and use of a simulation approach to training counselors in which videotaped vignettes of critical incidents that occur in the course of establishing and maintaining a helping relationship are presented to trainees as stimuli. (Author)
Descriptors: Counselor Educators, Counselor Training, Critical Incidents Method, Helping Relationship
Million, Steven K. – 1988
A description is given of an alternative to long-term mentor training. Under this orientation model, mentors are introduced to the mentoring task through a one-day formal training program in which the district makes clear what it expects of mentors, including a review of what has worked well in the past. Prospective mentors are encouraged to feel…
Descriptors: Beginning Teachers, Elementary Secondary Education, Helping Relationship, Mentors
Muchowski, Patrice M.; Valle, Stephen K. – Journal of Marriage and Family Counseling, 1977
The efficacy of training as a mode of treatment has been tried in many settings with a variety of populations. This study utilizes assertive training as a mode of treatment. Results indicate assertive training as having both positive and negative effects as perceived by trainees and their spouses. (Author)
Descriptors: Assertiveness, Helping Relationship, Interaction Process Analysis, Interpersonal Relationship
McClure, Wilbert J.; Vriend, John – Canadian Counsellor, 1976
The absentee-cuing system investigated in this study refers to the use of a wireless microphone by a counselor trainer to transmit messages to a counselor-in-training while she or he is actually engaged in the act of counseling. The system is a rich source for improving counselor training in every regard. (Author)
Descriptors: Counselor Training, Cues, Feedback, Graduate Students
Stemples, William D. – Training, 1975
Descriptors: Employer Employee Relationship, Helping Relationship, Interaction, Interpersonal Relationship
McConnell, Lawrence G. – Canadian Counsellor, 1976
This paper outlines three training programs in sex counseling, labeled didactic, experiential and conjoint. It is suggested that the programs be implemented on a trial basis as modules of regular practicum courses in counselor education. (Author)
Descriptors: Counselor Role, Counselor Training, Helping Relationship, Higher Education
Cone, Alicia A. – 1997
This report describes the self-reported training needs of advisors to self-advocacy groups for people with mental retardation in the United States. The results of a telephone survey of 90 advisors indicate that because of time, financial, and interest issues, training opportunities for advisors need to be time sensitive, inexpensive, and…
Descriptors: Adults, Disabilities, Helping Relationship, Mental Retardation

Kline, Michael V. – Journal of Drug Education, 1979
Examines selected areas of education, training, and needed awareness for caregivers working with the woman alcoholic. The training of alcoholism and drug caregivers is viewed from a multidimensional perspective. Attempts to describe important issues which must be recognized and integrated into existing training efforts. (Author)
Descriptors: Alcoholism, Counselor Role, Counselors, Drug Abuse

Binder, Carl V. – Journal Of Homosexuality, 1977
The author proposes affection training as an alternative to sexual reorientation for homosexuals. This training emphasizes the expansion of behavioral repertories rather than the sexual preference of an individual. Presented at the annual convention of the Association for Advancement of Behavior Therapy, San Francisco, 13 December 1975. (Author)
Descriptors: Behavior Change, Behavior Modification, Counselor Role, Helping Relationship

Wilk, Carole; Coplan, Virginia – Personnel and Guidance Journal, 1977
The authors describe their assertive training workshops and seminars which they began as directors of Applied Potential, a counseling service for women. Assertive training is presented as a confidence-building technique for adult clients. (Author/HLM)
Descriptors: Assertiveness, Counseling Services, Females, Helping Relationship

Harris, Sandra L.; And Others – Journal of Applied Behavior Analysis, 1990
Three adolescent boys with autism were taught to offer assistance to a person stating inability to complete a task. Generalization of skills in a variety of settings varied across youths, although all three boys showed some transfer of skills to all conditions. (Author/DB)
Descriptors: Adolescents, Autism, Behavior Change, Generalization

Reiman, Alan J.; And Others – Journal of Staff Development, 1988
This article describes a six-year effort to link inservice training for experienced teachers with teacher preservice and induction for the novice teacher. It provides a rationale for using staff development training to strengthen preservice and induction programs, and discusses program goals, training components, program outcomes, and…
Descriptors: Beginning Teachers, Elementary Secondary Education, Helping Relationship, Inservice Teacher Education