An exploration of the rhetorical contract--i.e., the expectations for appropriate interaction--as it develops in human-computer interaction revealed that direct manipulation interfaces were more likely to establish social expectations. Study results suggest that the social nature of human-computer interactions can be examined with reference to the…

Based on a larger study of technophobia and technological sophistication, this study assessed computer anxiety among undergraduates in 10 countries and compared the factor structure found in the United States to that found in 9 other countries. Highlights include Interactive Computer Learning Anxiety; Consumer Technology Anxiety; Computer…

Discussion of teacher attitudes toward computer-assisted instruction (CAI) highlights a study that examined the relationship between Eysenck's personality factors (i.e., extraversion, neuroticism, and psychoticism), religiosity, and attitudes toward CAI in a sample of 190 female teacher trainees at Bar-Ilan University (Israel). (36 references)…

Describes a longitudinal evaluation of the five-week Computerphobia Reduction Program designed to reduce anxiety in the use of computers. Discusses methodology, evaluation measures, selection of clients, therapies offered, and results, which showed the intervention strategies to be successful in reducing computer anxiety over the long term. (28…

Reports on a set of three studies that compared responses to commonly used attitude and personality questionnaires administered by computer with those administered in written form. Subjects' affective reactions to the two modes of administration were also examined. Overall the differences between the two conditions were negligible. (25 references)…

Discusses the hypothesis that similarities may exist between laboratory research paradigms evoking elevated blood pressure during task performance by normal subjects and video display terminal (VDT) work done by data clerks and college students. Type A behavior and the development of coronary heart disease are discussed, and further research needs…

Discusses users' perceptions of computers versus human beings as advice givers in problem-solving situations based on two studies conducted at Stockholm University (Sweden). Examines people's self-confidence and perception of advice, and concludes that perception relates to existing attitudes, experience, and domain knowledge. (Author/LRW)

Discussion of computer-mediated communication focuses on a study of undergraduates in computer science courses that used observational and self-report techniques to examine the content of electronic mail messages. Work-related and various social uses are described, and examples of messages are included. (42 references) (LRW)

Describes a study that investigated how to teach computer skills to undergraduate female novice users through the design of an instructional manual that facilitated learning computer skills and increased computer self-efficacy by using familiar analogies. Treatment of the experimental and control groups is explained, and measurement techniques are…

Describes study of college students that was designed to test the hypotheses that females would differ from males on four aspects of computer-related attitudes: (1) interest/enjoyment; (2) comfort and confidence; (3) computers as a male domain; and (4) social impact of computers. Some strategies for improving female students' attitudes toward…

Discusses computerphobia and its relationship to other anxiety literature, and describes a study of university students that explored the reasons for computerphobia. Retrospective computer and mechanical experiences are investigated, personality style and the effect of various media are examined, and comparisons are made between severe and milder…