Discusses a preliminary study of the effect of ballot interface design on voting behavior. Finds significant problems related to human factors and the organization of information on the ballot on mechanical and electronic voting machines. (RS)

Explores issues related to quality in document design. Gives an overview of the quality movement, discusses alternative definitions of quality, analyzes dominant approaches to measuring quality, presents results of a survey showing that consumers value quality in document design, offers examples showing that it is cost effective, and appends an…

Describes an approach to teaching students a basic design process for routine business documents like memos, letters, and reports. Outlines the design principles of HATS (Headings, Access, Typography, and Spacing), how they apply in before-and-after fashion to various documents, and discusses an assignment in which students redesign an existing…

Describes two studies that compared university students' judgments about the readability and studyability of two sets of computer screens: a set of model displays and a set of real screens copied from computer-assisted instruction programs. Relationships among viewers' preferences and field dependence/independence, conceptual style, and gender…