Suggests that fundamental questions with broad policy implications and a perspective that approaches academic library from patron's point of view remain to be asked about library costs, collections and their use, library users, and both the academic setting itself and the people who work within it. Seventeen references are cited. (EJS)

This study of the way librarians use the library literature examined interlibrary loan requests at the University of Illinois at Urbana-Champaign. Data were analyzed on: subjects, journals, and years requested; library types; patron types; and citation sources. The practical and technical aspects of librarianship were found to be the most…

Raises questions about influence of present reference practice on library user perceptions of the librarian as information intermediary and on user ability to distinguish between librarians and other staff. Questions are discussed within context of client-professional relationship, using data from study of users of three midwestern university…

Reports on research by library science students for a public library to determine the information needs of a community's health-care professionals, their views of patient information needs, and the public library's ability to meet those needs. An added benefit was positive public relations with the medical community. (Contains 14 references.) (EAM)

Examines the short-term effects of online availability on the use of print chemistry journals based on a study at Duke University Chemistry Library. Discusses results that showed a diminished use of the print collection and considers implications for collection management in scientific and technical libraries. (Author/LRW)

Discusses results of a science faculty survey conducted at York University to determine researchers' use of current awareness services, including print and Web-based services. Considers differences between science disciplines and implications for future library services and includes a copy of the survey. (Author/LRW)

A survey of 136 science faculty, graduate, and undergraduate students, and focus group interviews, provided perceptions and input to be used to rethink the science library's organizational structure and services. Users felt the following to be important library services: consulting the Melvyl databases; borrowing books; interlibrary loan services;…