The purpose of this article is to explore the competencies required and exhibited by human resource development (HRD) professionals during a crisis. Keeping the current COVID-19 pandemic in the foreground, we examined the industrial, change management, and crisis management literature to illustrate how HRD professionals successfully helped their…

Purpose: The purpose of this paper is to examine conceptual and theoretical links between intuition and coaching; investigate accomplished coaches' practical experiences of intuition; identify skill set of an intuitive coach; discuss implications of findings for coaches', HRD professionals', and line managers' learning and development.…

The purpose of this research was to identify a well-defined, comprehensive portrait of knowledge, skills, and abilities (KSAs) expected of students graduating from baccalaureate institutions conferring four-year degrees in hospitality management and further, to utilize those KSAs as foundations for curriculum development. This study provided a…

The ability of employees to interact cooperatively and collaboratively is the fulcrum of competitive advantage for organizations operating in pluralistic environments. Contact theory suggests several conditions under which effective interpersonal relationships across racial, ethnic, and cultural groups may occur. Research examining the contact…

The authors discuss skills required by human resources development (HRD) professionals to act in the capacity of an in-house consultant. They provide a self-assessment tool to identify skills that must be acquired or sharpened. (Author/CH)

This article reviews the emerging literature on developmental relationships and proposes a typology of relationships. Developmental relationships are defined as either formal or informal relationships where an individual takes an active interest in and initiates actions to advance the development of another. The authors focus on five dimensions of…

Human resource development (HRD) uses a wide variety of theories from multiple disciplines and fields of study to create its own unique field of scholarly practice. As with any field, however, we tend to get comfortable with familiar theories and theorists and fail to explore other possible sources of wisdom. One scholar whose work is worthy of…

This document contains two papers from a symposium on enhancing team performance. "The Impact of Organizational Sub-Cultures on Information Sharing: A Manufacturing Company's Dilemma" (Toni Powell) reports on a qualitative study that examined the subcultures of a company involved in significant change and noted the effects of conflicting…

This document contains three papers from a symposium on emotion and behavior in the workplace that was conducted as part of a conference on human resource development (HRD). "Emotion Work, and Perceptions of Affective Culture in a Military Nonprofit Organization" (Jamie L. Callahan, David R. Schwandt) reports on a study of the emotion…

This document contains three papers on key skills and competencies and human resource development (HRD). "Career Related Competencies" (Marinka A.C.T. Kuijpers) reports findings from surveys completed by Dutch employees who identified these issues: self-reflection is more important than career control; age and gender influence attitude…