Net Promoter System (NPS) is well known as an evaluation measure of the growth engine of big companies in the business area. The ultimate goal of my research is to build an action rules and meta-actions based recommender system for improving NPS scores of 34 companies (clients) dealing with similar businesses in the US and Canada. With the given…

With the increasing wealth of information on the Web, information integration is ubiquitous as the same real-world entity may appear in a variety of forms extracted from different sources. This dissertation proposes supervised and unsupervised algorithms that are naturally integrated in a scalable framework to solve the entity resolution problem,…

Discusses the search option on Web sites and explains how to develop a search engine. Highlights include search options, including Boolean operators, graphical interface, and language; platform and server compatibility; indexing; metadata; XML; customization options; installation and configuration; evaluation; usability; and cost. (LRW)

Evaluates the effectiveness of using the HTML META tag to improve retrieval of World Wide Web documents through Internet search engines. Analysis of sample searches suggests that the use of the keywords attribute in a META tag substantially improves accessibility whereas use of the description attribute alone does not. (Author/LRW)

Describes EquiX, a search language for XML that combines querying with searching to query the data and the meta-data content of Web pages. Topics include search engines; a data model for XML documents; search query syntax; search query semantics; an algorithm for evaluating a query on a document; and indexing EquiX queries. (LRW)

Includes four articles that discuss multimedia educational database systems and the use of metadata, including repurposing; the evaluation of digital library use that analyzes the retrieval habits of users; the Kentucky Virtual Library (KYVL) and digital collection project; and the collection of the Division of Parasitic Diseases, Centers for…

This article describes a research and development project the objective of which was to develop a means to produce standardized statewide usage data made available from the Texas State Library and Archives Commission. Using a range of data collection and evaluation methods, the project staff determined that there were significant problems in…

Discusses a multidisciplinary workshop that addressed issues concerning internationally distributed information networks. Highlights include multilingual information access in media other than character-coded text; cross-language information retrieval and multilingual metadata; and evaluation of multilingual systems. (LRW)

When the ISI(R) (Institute for Scientific Information (R)) decided to incorporate scholarly, research-oriented Web sites as an expansion of the "Current Contents Connect" (TM) database, the organization faces significant issues relating to establishment of evaluative criteria and the capture of appropriate metadata. This discussion…

Describes common options and features to consider in evaluating which meta search engine will best meet a searcher's needs. Discusses number and names of engines searched; other sources and specialty engines; search queries; other search options; and results options. (AEF)

Introduction: Computer Supported Cooperative Work (CSCW) projects are difficult to evaluate when implemented at most organizations. There are many variables and some of these are qualitative and hard to assess. However, there are other variables that could be measured and, thus, for a specific CSCW system, management could have a performance…

Introduction: Knowing the credibility of information about genetically modified food on the Internet is critical to the everyday life information seeking of consumers as they form opinions about this nascent agricultural technology. The Website Quality Evaluation Tool (WQET) is a valuable instrument that can be used to determine the credibility of…

Provides an overview of the basic components of a digital library. Highlights include library collections; metadata; services, including information seeking and retrieval, reference query fulfillment, and user training; user interaction with digital libraries, including searching, browsing, and navigation; economic support; maintenance;…

Provides an overview of digital libraries research, practice, and literature. Highlights include new technologies; redefining roles; historical background; trends; creating digital content, including conversion; metadata; organizing digital resources; services; access; information retrieval; searching; natural language processing; visualization;…

The growth in the size of the Internet has resulted in much effort being spent on indexing its contents. The most popular solutions are created by automatic methods, and although offering impressive coverage, they are disappointing where precision of meaning is required. Alternative services created by human beings arrange and index resources…