Research consultations are a standard service in academic libraries and consume significant library resources. There is a lack of scholarship evaluating the impact of this service on faculty. This paper describes the impact of librarian consultations on faculty and their role in the research process. Data was collected from a survey of sixty-seven…

Zines have begun to gain a place in higher education as pedagogical tools studied or made by students, and many academic libraries maintain zine collections. The library literature reveals little about how nonlibrarian faculty use zines in their classrooms. This paper describes the results of a survey of faculty from a range of academic…

The paper describes the concept of a federated ecosystem for Open Educational Resources (OER) in the German education system. Here, a variety of OER repositories (ROER) (Muuß-Merholz & Schaumburg, 2014) and reference platforms have been established in the recent past. In order to develop this ecosystem, not only are metadata standards…

The cataloging of otherwise unprocessed collections is an innovative minimal processing technique with important implications for reference service. This article mines the existing literature for how institutions engaged in minimal processing view reference, the strengths and weaknesses of catalog records as finding aids, and information about…

Purpose: The purpose of this article is to provide a comprehensive literature review on the utilisation of intelligent agent technology in the library environment. Design/methodology/approach: Research papers since 1990 on the use of various intelligent agent technologies in libraries are divided into two main application areas: digital library…

Library anxiety has been cited as one factor affecting academic performance, but library use is only part of obtaining information for academic needs. This paper expands the concept of library anxiety to "information anxiety" by an examination of the information behavior of black graduate students when using a variety of information resources,…

This paper in the form of story discusses a college student's information search process. In this story we see Kuhlthau's information search process: initiation, selection, exploration, formulation, collection, and presentation. Katie is a student who goes in search of information for her class research paper. Katie's class readings, her interest…

As individuals become more and more comfortable mediating all kinds of situations online and through various technologies, their virtual selves increasingly overlap their "real" lives. Posting a "happy birthday!" message on Facebook is as automatic as dropping a card in the mail. E-mailing relevant links to co-workers happens as naturally as…

Describes a Delphi study conducted to determine factors that affect the process of routing and assigning reference questions received electronically by digital reference services, both to experts within the service and between services. Fifteen factors were determined, by expert consensus, to be important at the conclusion of this study.…

Compares results of traditional Boolean searching with those of Freestyle, LEXIS/NEXIS's natural language application. Study found that though the Boolean searches had better results more often, neither method demonstrated superior performance for every query, suggesting that different queries demand different techniques. Concludes that further…

Explores the effects on relevance concerns in traditional online search strategies caused by ranking retrieved documents. Two extreme examples are presented to illustrate the impact of ranking; advantages and limitations of ranking are discussed. (SW)

The Thesaurus for Education Systems in Europe (TESE-2009 edition) is a multilingual thesaurus and a robust information retrieval tool focusing on European education systems and policies. It is specifically designed to cover the indexation needs of the Eurydice network and to facilitate information retrieval on Eurydice's central website. It can…

A comparative evaluation of two computerized reference retrieval systems, INSTRUCT (a statistically-based system) and PLEXUS (a knowledge-based system) examined their retrieval effectiveness for a set of 19 queries and 512 documents on gardening. Best results were obtained by using terms suggested by PLEXUS as the basis for an INSTRUCT search. (36…

This description of the implementation of online search services in a small college library focuses on the low-cost, time-conscious methods adopted for searching, publicity, the policy for determining search fees, and evaluation. Sample materials provided include a poster, online statistics, a questionnaire, and a printout. (RBF)

Controlled experiments were conducted with an enhanced experimental intermediary system, CONIT (COnnector for Networked Information Transfer), to test how effective such a system could be in assisting end users in online searching of medical and biomedical literature. A total of 16 end users, none of whom had previously operated CONIT or any of…