Cyberbullying is a problem many young adults ages 12 to 18 have experienced on a daily basis. Adult support is critical in both the prevention and intervention of cyberbullying. Although parents, teachers, and school administrators have been highlighted as sources of support for cyberbullied young adults, librarians have not been studied as a…

Brittany Brannon is an MLIS candidate in the School of Library and Information Science at Kent State University. In this essay, she makes an argument for incorporating a rhetorical approach when assisting students with their information seeking and use. A rhetorical approach focuses on how the student will use the information they seek, and thus…

This research explores the intersections among learners, online learning, and the development of a sense of community by critically evaluating Canada's first fully-online Master of Library and Information Studies (MLIS) program at the University of Alberta. A survey with open and closed questions was distributed to all students in the inaugural…

This paper presents the results of a Delphi study conducted over a two-month period in 2011. The purpose of the study was to identify reference sources that should be covered in basic reference courses taught in LIS programs in the United States. The Delphi method was selected for its appropriateness in soliciting expert opinions and assessing the…

Although mentoring is widely valued and encouraged within librarianship, it has been conceived mostly as a professional relationship that occurs after one has obtained a position. Thus, mentoring among LIS students is not customary--largely because internships and field experiences are not universally required. To address this problem, the…

Library instruction methods most frequently focus on teaching students searching skills to navigate the maze of library databases to locate appropriate research materials. The current theory of critical information literacy instruction calls on librarians to spend more of their time in the classroom focused on understanding the social, political,…

The National Drug Sector Information Service is committed to supporting those who work to prevent or reduce the harm to individuals, families, communities and the nation caused by alcohol and other drugs. This paper describes a project to assist particular members of the alcohol and other drugs sector to improve quality and the transfer of…

A draft report, designed to provide direction for reference service, prepared by the Standards Committee, American Library Association. (PF)

Explains why student-athletes on college and university campuses are chosen as a special group for library instruction outreach programs. Gives a brief history of library instruction to athletes' programs at the University of Wisconsin-Madison, emphasizing the collaboration between the academic advisors of the athletes and the instruction…

To facilitate research, an agreement was reached between Emporia State University's Library Services and the Biology Division to offer subsidized online searches. Explores the relationship and how the collaboration has evolved over the years. Outlines the instruction session now being offered, and discusses its effectiveness. (AEF)

Like the first two editions, this third edition is designed primarily to provide the beginning student of library and information science with an overview both of the concepts and processes behind today's reference services and of the most important sources consulted in answering common types of reference questions. The first 12 chapters deal with…

Defines "values" and lists the eight values (stewardship, service, intellectual freedom, rationalism, literacy and learning, equity of access, privacy, democracy) derived by the author in an earlier work. Gives a brief history of the evolution of human-to-human reference service and discusses its future. Relates each of the author's eight values…

Discusses reference-use statistics in academic libraries. Highlights include new functions and resources, limits of traditional counting methods, ranking the sources, the Internet's impact on instruction, computer-assisted versus one-on-one instruction, and creative solutions to reference services. (AEF)

Discusses library reference services. Topics include the historical development of reference services; instruction in library use, particularly in college and university libraries; guidance; information and referral services and how they differ from traditional question-answering service; and future concerns, including user fees and the planning…

Describes part of a project designed to develop a user-based approach to measuring the extent to which services provided by librarians meet or exceed user expectations on a consistent basis. Results show that academics and librarians have similar expectations, but there are differences in the emphasis each group places on aspects of service.…