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Download full textHotek, Douglas R.; White, Michael R. – Journal of Technology Studies, 1999
Outlines three phases of performance improvement: performance analysis, needs assessment, and support intervention. Provides an example of an application of performance technology through these phases to an electronics company's performance problem. (SK)
Descriptors: Job Performance, Needs Assessment, Performance Technology, Training
Peer reviewedWestgaard, Odin – Performance Improvement, 1997
Describes the work of performance improvement specialists and presents a method for determining whether a particular person or position meets the job criteria. Discusses the attributes of being a heurist, or taking a holistic approach to problem solving. Lists 10 steps for a needs assessment and 30 characteristics of successful performance…
Descriptors: Employment Qualifications, Evaluation Criteria, Heuristics, Holistic Approach
Des Jardins, Susan; Davis, Harry, Jr. – 1995
An electronic performance support system (EPSS) is a computerized system designed to increase productivity by supporting the performance of the worker on demand at the time of need. This way, workers are allowed to perform with a minimum of intervention from others. Popular examples of performance support tools, or partially implemented EPSSs,…
Descriptors: Cooperation, Focus Groups, Improvement Programs, Job Performance
Knowles, Malcolm S.; Holton, Elwood F., III; Swanson, Richard A. – 1998
This book examines the core principles of adult learning and the roots of andragogy, advances in adult learning, and practice in adult learning. The following are among the topics discussed in the book's 17 chapters: importance of learning theory; theories of learning (concept of part and whole models of development, theories based on elemental…
Descriptors: Adult Education, Adult Educators, Adult Learning, Adult Students
