Training and development professionals play a unique role in helping people improve their performance by using all aspects of the work environment to make those improvements occur. These professions are currently debating the existence of an integrated theoretical framework and how it might support practice in their field. Human performance…

A study examined the skills required of human resource development (HRD) specialists in western Texas. To gather data for the study, the researcher administered a survey instrument to 66 employers from the western Texas region who were identified as employing 200 or more persons. Of these individuals, 28 returned usable responses. Based on the…

This handbook introduces a new training model that reflects the complexity of organizational life, changes in the human resources (HR) function, and the need to involve line management. Part I outlines the new context in which training must be delivered. It discusses the changing organizational requirements for training and the changing position…

This participant handbook is composed of supplemental instructional materials for a course designed to teach the organization and management of training, including roles and functions performed and the needs, costs, benefits, and productivity of training systems. A course outline or syllabus provide a course description, course objectives, subject…

This compilation of the knowledge and experience of 49 training and development professionals is a guide to the most important aspects of training and development (T&D), ranging from the environment in which it operates to detailed suggestions as to how it can be done. Contributors' notes appear first. Part 1 on the world of T&D contains seven…

This document contains four papers from a symposium on innovation and creativity and their relationship to human resource development (HRD). "Intrapreneurial Programs and Their Impact on Sales, Profit, and Return to Investors" (Melissa H. Marcus, Dennis G. Tesolowski, Clinton H. Isbell) reports on a study in which 100 of 217 randomly…

This document shares strategies and techniques that can facilitate transfer of learning among health care workers. The guide begins with a discussion of reasons why "good" training fails and lists possible interventions for addressing the following performance factors: job expectations; performance feedback; physical environment and…

The impact of inclusion of literacy and numeracy into Australia's Certificate IV in Assessment and Workplace Training was examined in a case study in New South Wales (NSW). Data were collected through the following activities: interviews with key informants from urban and regional NSW; observations of the delivery of units of competency from the…

This book explains how work organizations can create a workplace climate that encourages real-time, on-the-job learning and development of competent workplace learners, who are wiling and able to seize the initiative for identifying their own learning experiences and evaluating the results. The following are among the topics discussed: (1) the…