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vanDuinkerken, Wyoma; Mosley, Pixey Anne – ALA Editions, 2011
Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…
Descriptors: Library Personnel, Library Administration, Affective Behavior, Motivation Techniques

Georgi, Charlotte – Special Libraries, 1975
Enumerates principles and practices helpful in improving library administration while coping with budget cuts. (PF)
Descriptors: Administration, Administrative Principles, College Libraries, Costs

Jurow, Susan; Barnard, Susan B. – Journal of Library Administration, 1993
Discusses Total Quality Management (TQM), benefits to libraries, and possible barriers to its adoption. An overview is provided of 13 articles included in this issue on (1) library approaches to TQM; (2) implementing a TQM program; (3) supporting TQM efforts; and (4) learning from the experience of others. (EAM)
Descriptors: Administrative Principles, Libraries, Library Administration, Library Services