Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…

As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…

Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…

The year 2009 will be remembered as one of angst, with the economy dominating news around the world. Few libraries were immune to the extraordinary financial pressures. The library marketplace by year's end was in a weakened position, with prospects of a long recovery at best. Concern persists that even deeper budget cuts will come when federal…

Libraries have never been stable or static. They are inevitably designed for one information vessel and have to learn to accommodate a new one. Scrolls became codices, and books were augmented with vinyl records, VHS tapes, and CDs. The only difference in trying to manage technology now, as opposed to then, is that change comes so much more…

Describes forces that are causing libraries to make changes in how they do business and examines how libraries use management strategies to restructure their organizations. Presents two models that represent organizational structures designed to take into account the unique circumstances of libraries and addresses issues involved in moving to a…

Changes in the library profession have increased the level of job-related stress. Describes a public librarian's efforts to deal with employee stress; discusses symptoms of stress and assessing levels of stress; ranks stress factors in order of severity; describes the action plan; and lists management techniques to minimize stress. (PEN)

Often when total quality management (TQM) does not live up to expectations, that failure is a sign that implementation of TQM was simply fashionable "management hype" or "window dressing" without strong organizational underpinnings. TQM can have staying power when it is backed up by leadership basics of training people…

In recent decades, new pressures have been placed on library management, including inflation, the proliferation of published materials, diversification in the demand for library services, and changing library staff expectations. Management approaches to these fundamental issues can be grouped into the following general categories: (1) management…

Examines the concept of empowerment as a movement to foster the democratization of the workplace and staff development. Empowerment versus participative management, the relationship of empowerment to organizational theory, factors influencing empowerment in organizations, and possible consequences of successful empowerment for employees and…

Reviews recent research on the rate of implementation and impacts of office automation (i.e., expanding microcomputer use, expert systems, electronic publishing) and outlines how these impacts may lead to changes in roles and services of libraries and information professionals. (Author/MBR)

One hundred and thirteen librarians attended a management conference and workshop at Purdue University on September 27-28, 1974. The objectives of the conference were to motivate and to stimulate thought and discussion about managerial style and management responsibilities. The first formal session of the conference, entitled "What Kind of…