It has been an unconventional career path. Sharon Morris has been a children's librarian, a collection development librarian, a product manager for CARL, and an academic advisor in a graduate library science program. Today she's coordinator for AskColorado, the 24/7 online reference service recognized as 2004 Project of the Year by the Colorado…

Opening remarks at the Workshop were given by Erik Bromberg, Director of Library Services, and the keynote address was presented by the Hon. Lawrence H. Dunn. Topics covered during the workshop included: a view from the top; Washington to Ann Arbor; Portland to Washington; library services; the Federal Library Committee; the new service of the…

AskNow! online answers Australia-wide, the first nation-wide chat reference service, has been a successful exercise in collaboration and cooperation. This article examines some of the lessons learnt, the challenges of collaboration and possible future directions. AskNow!, an initiative of the Council of Australian State Libraries (CASL), commenced…

SCORPIO (Subject Content-Oriented Retriever for Processing Information On-line), a set of computer programs developed by the Library of Congress for use by the Library Library's staff, is described. Intended as a users guide for those not trained in data processing, this document presents the system's general characteristics together with a…