Discusses the future of libraries and the necessary steps that need to be taken to be successful. Topics discussed include the process of change, the need to emphasize delivery systems rather than storage facilities, library services, the need for strategic planning, the role of technology, and library leadership. (11 references) (LRW)

Papers on the management of African library associations and services which were presented at the 1984 IFLA general conference include: (1) "The Contribution: The Zimbabwe Library Association" (Stanley M. Made); (2) "Libraries and Information Services in the Third World in Danger: The Case of Tanzania" (E. Kaungamno); (3)…

Papers on university and other research libraries, presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "The Impact of Technology on Users of Academic and Research Libraries," in which C. Lee Jones (United States) focuses on the impact of technical advances in computing and…

Discusses serving library-patron needs in terms of customer service and quality control. Highlights include tools for measuring the quality of service (e.g., the SERVQUAL survey), advisory boards or focus groups, library "service statements," changing patron needs, new information formats, and justifying depository library services. (JAK)

Focusing on the point of contrast between the library, whose primary role is the preservation of knowledge, and other dimensions of an information society where knowledge has become increasingly fragmented and exteriorized, this paper begins by defining leadership and reviewing various meanings assigned to the term "discourse." Several…

A brief history of library development in Colorado is followed by the outline of a plan which delineates four network programs: materials selection, interlibrary loan, reference/information, and communications. Though these programs are interrelated in numerous ways, they are considered here one by one. For each program, the purpose and need, the…

This document is the summary report of the Federal Library and Information Center Committee (FLICC) conference on federal libraries in the electronic age. The conference focused on the adjustments federal librarians must make to work with their agencies' computer, telecommunications, technical information, and records management professionals to…

The purpose of this introductory manual is briefly to explain and put into context the elements involved in marine information center development and operation. Its goal is to provide an overview and create an awareness of the range of the inter-connected procedures, activities, and products that make up an information service. The introductory…

Addresses perceived problems of the Federal Depository Library Program (FDLP) and the Government Printing Office (GPO) relative to a foundering program, electronic capabilities, costs to participating libraries, inefficient service, and accountability requirements. Unfavorable images have resulted and have been used by advocacy groups to bring the…

Provides a starting point from which individual libraries can evaluate continuation of their depository status. Many of the basic questions that a library needs to address are explored. Issues covered include availability of government information on the Internet, costs, and incentives. Recommended specifications for public workstations in…

Includes three articles that consider the effects of the Internet on public library reference services. Highlights include the reliability of Internet information sources, its timeliness as a tool for information access and dissemination, the Internet as change agent for libraries; reference publishing, helping the searcher refine requests, and an…

In academic libraries, neither technical services, public services, nor administration has escaped the impact of online information systems. Online catalogs, network systems, interlibrary lending, database searches, circulation control, automated technical processes, and an increasing number of non-book materials are part of a technological…

In today's electronic environment, government information librarians face new challenges, especially in the arena of quality public-service provision. Given the lack of clear guidelines that Federal Depository Library Program participants follow, and based upon suggested guidelines of reference-oriented literature, a new set of public services…

The 25 papers presented at this symposium focus on the future of libraries and library services in an ever evolving Information Age. The papers deal with topics such as: economic and political issues in determining the future of the professionally managed library; adding value to library services; the need for librarians and library educators who…