This article examines racism and accountability practices within academic libraries from the perspective of academic library administrators, with attention to differences between BIPOC and White academic library administrators. The quantitative data collected via an online survey show White academic library administrators are more likely to…

The study's purpose was evaluating skills and qualities library directors receive and recommending changes to their training. The project answered 5 research questions, such as, What will the data in Section 3 of the Senior Library Director Skills and Qualities Survey reveal senior library directors in the state-wide consortium perceive are…

Prepared for the 1981 Spring Institute of the Library Association of City University of New York (LACUNY), this bibliography lists sources on academic library management techniques. Its three sections encompass the following areas: (1) the individual's relationship to the library organization, (2) effective management of time, and (3) human…

Discussion of fund-raising in academic libraries addresses issues of major gifts, capital campaigns, organization, staffing, constituency, and the role of the library development program within the academic community. Highlights include library administrator roles, goals, centralized versus decentralized development, and creating a major-gifts…

Discussion of customer service and Total Quality Management in academic libraries highlights selected customer-service training programs and popular customer-service videos. Topics discussed include utilizing campus resources; staff attitudes; commitment of administrators; and service training issues for academic library managers. (22 references)…

Describes how library administrators can create awareness of the disabled as capable staff and patrons and help staff develop positive attitudes toward the disabled. Suggestions include use of existing programs to promote awareness; sensitivity training; use of appropriate terminology for the disabled; and the need for ongoing efforts. (three…

Discussion of burnout among library personnel includes a susceptibility profile, indicators of burnout, and administrative contributors. Techniques by which administrators can reduce stress are suggested, including participative management; improved communications; staff development; informal staff gatherings; staff meetings; flexible work…

Discusses the role of libraries and library staff in helping society grapple with the ramifications of multiculturalism. Definitions of multiculturalism, steps in creating a diverse library staff, training needs, and dealing with charges of political correctness are addressed. A graphic model of stages in the process of developing a multicultural…

This paper explores the issues and opportunities for information providers in a digital environment where the skills of management of change and leadership are necessary to create vital and healthy organizations. The first section discusses challenges of the digital environment and skills for the information profession, including the impact of…

This book defines the role and obligations of the library trustee in a wide range of situations and also discusses keys to successful communication between the trustee and library director, staff, and patron. Chapters are: (1) "The Trustee in Today's World" (F. William Summers); (2) "Duties and Responsibilities of Trustees"…

Discusses three major roles of the academic library reference department manager: managing reference personnel, including training, communication, performance evaluation, and conflict resolution; implementing new technologies, including assessment of users' needs; and leadership and planning for future changes, including strategic planning,…