Discusses the efforts made to develop and initiate service to handicapped persons in a public library, including descriptions of in-house and outreach programs, as well as several machines which make information and services more accessible to the deaf and blind. (CHC)

Step-by-step description of the community analysis and survey project undertaken by Grande Prairie Public Library (Alberta, Canada) includes discussion of use of American Library Association's "Planning Process for Public Libraries" as a guideline for designing staff, citizen, and user surveys. Statement of revenue and expenses (1982) is…

Reviews literature pertaining to the planning and management of the use of CD-ROM products in academic, special, and public libraries. Topics discussed include needs assessment, hardware and software selection, choice of vendor, staff and user training, cataloging, networking, resource sharing, workstation location, user charges, and costs. (21…