Master of Library and Information Studies (MLIS) students represent a population for whom literature searching is a core practice and a learning outcome for an entry-level course on information searching. How LIS students learn to find information, though, is not completely clear. Many studies have explored undergraduate searching behavior, but…

Patent and Trademark Resource Centers are located in libraries throughout the U.S., with 43 being in academic libraries. With the importance of incorporating a knowledge of intellectual property (IP) and patent research in university curricula nationwide, this study developed and evaluated a partnership program to increase the understanding of IP…

Compares traditional online interview with the presearch counseling session (process whereby a librarian, acting in an advisory role, assists client searcher in devising his/her search strategy, before that searcher goes online) and presents a one-step model of a presearch counseling session. An online self-service worksheet and 102-item…

This survey of online search service centers in Canada was conducted to provide data on these centers and, more specifically, on the characteristics of the human search intermediary; and to provide an accurate overall picture of online searching in Canada. The survey questionnaires were mailed to approximately 765 Canadian customers of seven…

This paper describes how four classes of high school students were introduced over a 2-year period to the concepts and terminology of online bibliographic searching, instructed to formulate their own search strategies, and received the opportunity to observe their strategies executed by a skilled searcher on various selected databases. It also…

New York University (NYU) Libraries received a 1-year grant from the Association of Research Libraries to study users' responses to its recently installed Geac online catalog, Bobcat (Bobst Library Computerized Catalog). The survey instrument, developed for Council on Library Resources (CLR)-funded national study of responses to public access…

A questionnaire was distributed to bookstore employees to determine their awareness and correct use of reference tools and skills with customers. Fifty employees returned the survey for a 42% response rate. The questionnaire collected demographic data on the education, work background, and on-the-job training of typical clerks at three Cleveland…

Search Helper, a microcomputer software package marketed by Information Access Company to serve as a gateway to several of their databases, was selected as a system for introducing the Carnegie-Mellon University community to do-it-yourself database searching. Preliminary results of user survey indicate service to be extremely popular with library…

Reports results of an electronic survey of users of CD-ROM databases at a university library. Data are presented on experience level, database selection, how users learned of the service, use of multiple databases, favorite features, user satisfaction, preferred source of help, research strategies, and use of printed versions. A copy of the…

This study analyzed CD-ROM searches in five science and engineering databases in an academic library. Results indicated that users were usually able to obtain results and print records but that few used more sophisticated techniques to refine their searches. It was concluded that instruction in CD-ROM database searching should be a high priority.…

In mid-1985, researchers contacted librarians at 23 United States and Canadian universities to determine what end-user activities were taking place with the involvement and cooperation of the library. Although most of those contacted were members of the Association of Research Libraries (ARL), a few non-ARL libraries known to have active end-user…

This study examined the use and perceived importance of the Internet among students and faculty in the Netherlands through questionnaires and focus-group interviews. Highlights include electronic journals, learning to use the Internet, search engines, needed library support, and problems with subject searching. A copy of the questionnaire is…

Designed for use by students in the Secretary, Clerical Bookkeeping Course at Red River Community College (RRCC) in Manitoba, this learning module begins by stating the general learning objective--Use library skills and services--and seven specific learning objectives (SLOs). An information sheet or manual and progress checks are provided for each…

Describes a survey of library users at Hofstra University that was conducted to determine how well end-user search services satisfy information needs and the extent to which users apply concepts and techniques emphasized in the training program. The impact of thesaurus use is examined and modifications in training are recommended. (four…