This study examined 10 institutions of higher education with widely different characteristics to determine whether, in the process of implementing quality improvements, they had become "learning organizations." Data were gathered through questionnaires and interviews with more than 20 individuals at nine of the campuses, and were then…

This handbook guides college and university business officers, from small liberal arts colleges to community colleges to research universities, through the complex set of decisions and actions associated with replacing financial management systems. It lists the steps necessary to evaluate an institution's current hardware, network, and software;…