The government of Ireland, like many European countries, is currently under severe pressure from external forces to grow the economy. One possible way to maintain and grow its economy is through the production of a highly educated and globally competitive workforce. In an effort to develop such a workforce, the government, through the Department…

In recent years, Irish universities have cooperated in developing quality assurance systems and in representing their approach nationally and internationally as a unique quality model. The quality framework that is described in this publication is the result of close collaboration among the universities, the Conference of Heads of Irish…

Purpose: This paper aims to explore the quality profession's fascination with various models to depict complex interactive systems. Building on these and the outcome of a four-year action research programme, it provides a model which has potential for use by other professions. It has been tailored here to suit training and learning systems.…