Why does some professional development fall flat, while others resonate with teachers and make a real difference? How can professional learning be made better and lead to lasting changes in teacher practice? Schools and districts can get more out of their investment in professional learning for teachers (and principals) by creating PD systems,…

The practice problem for this DNP project was the lack of confidence of eight nurse managers at the project site in implementing alternative staffing models to meet increased inpatient care demands during times of patient surges. The purpose of this DNP project was to provide an education module to nurse managers at the project site to enhance…

This article provides questionnaire items and a theoretical model of factors predictive of customer loyalty for use by administrators to determine ways to increase repeat purchasing in their continuing education programs. Prior studies in the literature are discussed followed by results of applying the model at one institution and a discussion of…

This study examines the dynamics of continuing higher education units within the sociopolitical context of higher education institutions. A qualitative approach to data collection and analysis was the study's design, while the theoretical frame was a postmodern, symbolic, theoretical approach to organizational studies. Results show that continuing…

We live in an era of unique challenges requiring us to face a new reality mired in information overload for the 21st Century. This new reality emphasizes the critical need for educational leaders who can think and act systemically rather than bureaucratically. The bureaucratic model inherited from the Industrial Era still prevails in many…

This paper presents a theoretical model showing how managerial adaptability develops from career variety over the span of the person's career. By building on the literature of career theory, adult learning and development, and career adjustment, we offer a new conceptualization of managerial adaptability by identifying its behavioral, cognitive,…

This paper introduces the Pause Model, an innovative means of integrating self-directed learning and continuing professional education. Since the method was developed for professionals such as counselors, educators, and managers who practice in social settings, the paper begins with an explanation of a few of the unique attributes of professional…

This document presents and discusses a self-assessment checklist that the General Accounting Office (GAO) developed to enable agency leaders to examine their human capital efforts through a process consisting of the following stages: analyze and plan; implement change; and evaluate and continuously improve. The preface defines the term "human…

This document contains three papers on managerial performance issues. "Managerial Skill Requirements: Evidence from the Scottish Visitor Attraction Industry" (Sandra Watson, Martin McCracken) presents the findings from an exploratory study of those skills that managers in the Scottish visitor attraction sector considered most important…

This booklet examines the definition of the term "empowerment" according to academics and policymakers and the relevance of empowerment to achieving social inclusion at the national and European Union levels. The findings of a study of the theory and practice of empowerment in five Integra projects in Ireland are reviewed and used to…

This document contains 127 papers and innovative sessions and three poster sessions presented at a conference on human resource development (HRD). A program overview, author index, keyword index, and a CD-ROM version of the document are also included. The papers are grouped by the conference's 44 symposiums, which were devoted to the following…