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What Do HPT Consultants Do for Performance Analysis?
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Kang, Sung – TechTrends: Linking Research and Practice to Improve Learning, 2017
This study was conducted to contribute to the field of Human Performance Technology (HPT) through the validation of the performance analysis process of the International Society for Performance Improvement (ISPI) HPT model, the most representative and frequently utilized process model in the HPT field. The study was conducted using content…
Descriptors: Performance Technology, Performance Based Assessment, Consultants, Models
The HPT Model Applied to a Kayak Company's Registration Process
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Martin, Florence; Hall, Herman A., IV; Blakely, Amanda; Gayford, Matthew C.; Gunter, Erin – Performance Improvement, 2009
This case study describes the step-by-step application of the traditional human performance technology (HPT) model at a premier kayak company located on the coast of North Carolina. The HPT model was applied to address lost revenues related to three specific business issues: misinformed customers, dissatisfied customers, and guides not showing up…
Descriptors: Business, Performance Technology, Case Studies, Models
Performance Support Systems for Learning.
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Duchastel, Philippe; Lang, Joyce – Journal of Educational Technology Systems, 1996
Considers how performance support systems (PSSs) fit within a business training framework with its own ideal training principles and examines what theoretical principles of learning underlie learning with PSSs. Presents a formal model of learning support that maps out current implementations of this class of system, enabling discussion of its role…
Descriptors: Business, Information Technology, Learning Theories, Models
Performance Technology Skills in Business: Implications for Preparation.
Harless, Joe H. – Performance Improvement Quarterly, 1995
Reports the results of a survey of 23 business organizations regarding the current effectiveness of performance technologists and current preparation of people for the role. Highlights include the desired performance, including designing interventions, and a three-stage model for preparing performance technologists based on the organizations'…
Descriptors: Business, Instructional Design, Job Skills, Job Training
Process Re-Design for Enhanced Human Performance.
Davies, Ivor K. – Performance Improvement Quarterly, 1994
Argues that a process orientation, rather than a focus on inputs and outputs, offers performance technologists a more direct way of contributing to the realization of key business goals and more effectively focuses training and development on performance issues. Process redesign is a key strategy in the realization of these two goals. (Contains 15…
Descriptors: Business, Design, Labor Force Development, Models
Employee Retention and Performance Improvement in High-Tech Companies.
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Ware, B. Lynn – Performance Improvement, 2001
Considers the benefits of employee retention and performance improvement in high technology, new economy companies. Discusses attracting and retaining top talent in information technology companies; targeted recruiting and hiring; employee achievement; learning and professional growth; recognition; nurturing careers; team collaboration; the TALENT…
Descriptors: Achievement, Administrator Behavior, Business, Career Development