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Bingham, Tony – Performance Improvement Quarterly, 2012
What does performance improvement look like in practice in today's organizations? As part of its commitment to the learning profession, the American Society for Training and Development annually judges the practices of organizations through a blind peer review process to determine what merits the best practice designation. This article contains…
Descriptors: Performance Technology, Best Practices, Educational Improvement, Improvement Programs
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Dessinger, Joan Conway; Moseley, James L.; Van Tiem, Darlene M. – Performance Improvement, 2012
This commentary is part of an ongoing dialogue that began in the October 2011 special issue of "Performance Improvement"--Exploring a Universal Performance Model for HPT: Notes From the Field. The performance improvement/HPT (human performance technology) model represents a unifying process that helps accomplish successful change, create…
Descriptors: Performance Technology, Improvement Programs, Program Improvement, Models
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Jankowski, Janiece – Journal of Access Services, 2013
In fall of 2011 the University at Buffalo Libraries circulation department undertook Six Sigma training for the purpose of overhauling its student scheduling process. The department was able to mitigate significant staffing budgetary reductions and resource reallocations and to overcome the unique challenges of scheduling student labor for a…
Descriptors: Program Implementation, Scheduling, Library Services, Academic Libraries
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Addison, Roger M.; Tosti, Donald T. – Performance Improvement Quarterly, 2012
The International Society for Performance Improvement has always been divided by two often-conflicting views of what its purpose or mission really is. Is it primarily technology focused (focusing on the development and promotion of the field) or member focused (focusing on members' interests and their professional development)? This difference in…
Descriptors: Performance Technology, Educational Technology, Influence of Technology, Organizational Objectives
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Naydenova, Iva; White, Bruce – Information Systems Education Journal, 2013
Healthcare has become a rapidly changing field. With the introduction of value-based purchasing to determine reimbursement of Medicare providers based on the quality of care in addition to outcomes in treatment, the environment is becoming ever more competitive. Saint Philip's Hospital is among the largest non-profit hospitals in the nation…
Descriptors: Hospitals, Health Services, Automation, Information Technology
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Kelly, Steven J.; Coughlin, Patrick C.; Novak, M. Mari – Performance Improvement Quarterly, 2012
Over the past decade, human performance technology (HPT) has become an important source of rigor and application in support of best practices in capacity development. HPT shares common principles with the Organisation for Economic Co-operation and Development best practices. This article explores HPT's critical role as the methodology of choice…
Descriptors: Performance Technology, Best Practices, Capacity Building, Institutional Role
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Kaufman, Roger; Bernardez, Mariano L. – Performance Improvement Quarterly, 2012
Conventional human performance technology has had a good run. It allowed scientific and data-based research to be applied to improve performance, usually just individual performance. The field must be expanded without losing this individual performance focus to include a scope that measurably improves performance for individuals and organizations…
Descriptors: Performance Technology, Organizational Change, Organizational Development, Models
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Pearlstein, Richard B. – Performance Improvement Quarterly, 2012
Most executives have not heard of human performance technology (HPT), but a recent Google search showed 25 times more Google hits for "lean six sigma" than for "human performance technology." This article describes five factors that make HPT a hard sell: (1) HPT is not part of standard business jargon, (2) organizational executives associate…
Descriptors: Expertise, Problem Solving, Performance Technology, Performance Factors
Wilson-Ahlstrom, Alicia; Yohalem, Nicole – Forum for Youth Investment, 2007
Quality is fast becoming a policy priority in states and localities around the country. As a result, formal and informal networks of youth organizations are seeking and developing strategies to help them assess and improve performance. This report takes a close look at efforts underway in three networks and provides a preliminary framework for…
Descriptors: Youth Programs, Improvement Programs, Change Strategies, Strategic Planning
Johann, Bernard – 1995
This guide offers a comprehensive set of practical tools to lead novice and veteran practitioners through the complexities of business process redesign. This hands-on kit integrates systems theory, economics, and psychology to provide the detailed procedures, checklists, data analysis worksheets, and other resources essential to identify, analyze,…
Descriptors: Adult Education, Business, Design, Improvement Programs
Carpenter-Hubin, Julie; Hornsby, Eunice Ellen – Association for Institutional Research (NJ1), 2005
Individuals and organizations are usually so immersed in day-to-day task completion that it is impossible to step back and scan the environment to determine (a) what work is crucial, (b) quality of current and past work, and (c) how the work contributes to larger organizational priorities. This focus on "just keeping up" with what must get done…
Descriptors: Evaluation Criteria, Performance Technology, Improvement Programs, Program Improvement
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Shaw, Edward – Performance Improvement, 2001
Discusses the productivity and work days of white collar workers. Topics include productivity improvement; task analysis; the amount of time spent reading, and how to reduce it by improving writing skills; time spent in meetings; empowered time management; and sustaining a climate for change. (LRW)
Descriptors: Change Strategies, Improvement Programs, Organizational Change, Organizational Climate
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Carliner, Saul – Human Resource Development Review, 2004
Although typically applied to entire enterprises, the concept of business models applies to training and performance improvement groups. Business models are "the method by which firm[s] build and use [their] resources to offer.. value." Business models affect the types of projects, services offered, skills required, business processes, and type of…
Descriptors: Performance Technology, Models, Improvement Programs, Training Methods
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Ruohomaki, Virpi – Simulation & Gaming, 2003
This article introduces development and design approaches to organizational change (DIL). Simulation games can be used for promoting organizational development. They offer an arena for organization members to analyze the present state of an organization and create new organizational solutions. The bridge between the present and future mode of…
Descriptors: Educational Games, Organizational Change, Information Technology, Organizational Development